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Naviance Q.J. External Settlement FAQs

  • STUDENTS, PARENTS & GUARDIANS
  • D11 Staff

STUDENTS, PARENTS & GUARDIANS

MyPowerHub

MyPowerHub (MPH) is an all-in-one, user-friendly platform designed to keep families, students, and staff connected and informed. With a single sign-on, users can easily access grades, attendance, assignments, schedules, and important school communications—all in one place. MyPowerHub provides a seamless experience that strengthens the partnership between home and school.

While it is normal for some MPH links to take you to the PowerSchool Legacy Portal.  All your account settings and preferences should be set in MyPowerHub.

BUTTON THAT SAYS PARENT LOGIN MYPOWERHUB
BUTTON THAT SAYS STUDENTS LOGIN MYPOWERHUB
Students, parents & guardians will use their existing PowerSchool logins for MYPOWERHUB. 
If you need assistance logging in, contact your school for assistance, DO NOT ATTEMPT TO CREATE AN ACCOUNT.

MyPowerHub Parent Hub User Guide


SchoolMessenger

SchoolMessenger is the new system D11 uses to send families notification by emails, phone calls and/or texts. 

If you’ve previously received notifications from your school or the District (such as snow day alerts), no action is needed, your communications will continue as usual.

Families who are new to the District or do not yet have a Parent Portal login should contact their school for assistance in setting up a Parent Portal (MyPowerHub) account.

  • How can I set my SchoolMessenger notification preferences?

How can I set my SchoolMessenger notification preferences?

In MyPowerHub, you can manage your SchoolMessenger communication preferences and choose which SchoolMessenger alerts you will receive by text, email, or phone.
  • Open MyPowerHub on your computer or through the PowerSchool App (Access Code: XWBH).
  • Log in with your Parent Portal credentials. If you don’t have a login or need help, please contact your school.
  • Click the School Messenger Inbox Icon in the top right corner.
    Important: The communication preferences listed under your initials are for MyPowerHub only and do not affect your SchoolMessenger settings. 
    screenshot
  • Click on the Preferences Icon
    screenshot
  • Click on each of your contact methods (Phone, Text, Emails) and select your options for each message type.
    • Inclement weather announcements will always be sent as an emergency message.
    • By law, at least one phone number is required for Attendance Notifications
    • Weather alerts will not be sent by phone. However, be sure to enable your emergency message notifications, as they may be used for other important alerts.

screenshot

TIP: All D11 text messages sent through SchoolMessenger come from 67587.  Add this number to your contacts so it is not flagged as junk or spam.

FAQs

  • I’m installing the PowerSchool app on my phone.  What is the 4 digit District Code?
  • What do I see and do in MyPowerHub?
  • How do I set notification preferences in MyPowerHub?
  • How do I update the information you have on file for my student(s)?
  • Where do I find the Student Electronic Letter of Agreement?
  • What if I don’t have a PowerSchool Parent Portal (MyPowerHub) account?
  • What if I can’t remember my login for the PowerSchool PowerHub?
  • Can I log into SchoolMessenger?
  • I cannot find assessment/test scores in the Parent Portal. Where can I find them?
  • There are differences in the Schoology and PowerSchool gradebooks. Why are they different and which one is most up to date?
  • I cannot find the D11 Choice Application in the Parent Portal. Where can I find it?
  • What if I can't find the answer to my question here?

I’m installing the PowerSchool app on my phone.  What is the 4 digit District Code?

The D11 access code for the PowerSchool mobile app is  XWBH.  Additional Information on using the Mobile App.

What do I see and do in MyPowerHub?

FALL (Back to School)

  • Log into MyPowerHub 
  • Set your language and notification preferences
  • Complete all beginning-of-year forms
  • Review class schedules, teacher names, and room locations via the Schedule PowerTile

YEARLY

  • Use the Directory to find contact info for teachers, counselors, and the nurse’s office
  • Check the Grades PowerTile weekly to track progress early in the term
  • Monitor your student’s attendance data to catch patterns or concerns
  • Use the Assignments PowerTile to help your student plan homework or project time
  • Stay updated with any changes in schedule or events through Newsfeed and Bulletin
  • Use two-way messaging to communicate with teachers about academic or behavior concerns 

WINTER (Mid-year Check Ins)

  • Review end-of-term report cards or grades in the Grades PowerTile
  • Watch for announcements or forms related to course scheduling or school re-enrollment
  • Use the Assignments PowerTile to check on missing assignments, help plan for finals or projects due before winter break
  • Ensure lunch balances and fee payments are current before winter break
  • Stay updated with any changes in schedule or events through Newsfeed and Bulletin

SPRING (Preparation & Reflection)

  • Review final grades and attendance records for academic reflection
  • Confirm summer school or enrichment program registrations via posted links/forms
  • Watch the School Bulletin or News feed for updates on orientation or back-to-school dates
  • Use Custom Links to access information such as summer reading lists, district calendars, or school supply lists
  • Clear out any final fees and meal plan balances

 

How do I set notification preferences in MyPowerHub?

You can opt to receive an email notifications when a new calendar event is added, a newsfeed article is posted, or when a 2-way message is sent to you inside of MyPowerHub.* 

* This is different from the mass notifications sent from SchoolMessenger. Preferences set in MyPowerHub do not affect mass notifications send by the school or the District, such as snow day alerts. You will be sent an email from SchoolMessenger when a message is sent through SchoolMessenger. You can also receive a text message if you provided an SMS phone number inside of PowerSchool (contact your school if you need to add a text message number).
  • Log in to MyPowerHub

  • Click here initials in the upper right and click Communication Preferences

link to communication preferences in mypowerhub

 

  • Select your preferences.

Communication Preferences Screen

 

How do I update the information you have on file for my student(s)?

For the 2025-2026 school year you will verify/update the information we have on file for you and your student using MyPowerHub. This process replaces the paper forms formerly sent home at the beginning of each school year.

It is critical that these forms are completed so that the school has your student's most recent contact, medical and transportation information.

How do I get started?

  • Log in to your MyPowerHub account.
  • On the left-hand menu, click Forms, or scroll to the Forms pane and select Information Update 2025–2026
screen shot shows the forms menu in my power hub

 

Where do I find the Student Electronic Letter of Agreement?

FORM SECTION OF MY POWERHUB

Log in to your MyPowerHub account.

Expand the "Form" Section

Go through each section

You will find the Student Device Letter of Agreement under the Agreements section

Check Yes to confirm you have read and agree with the terms of the Agreement

Links to Full Agreement:

  • JS-E2 Student Electronic Device Letter Of Agreement

  • JS-E2 (Spanish) Spanish Carta De Acuerdo Sobre Los Dispositivos Electronicos Del Alumno

What if I don’t have a PowerSchool Parent Portal (MyPowerHub) account?

No problem! Just call your child’s school directly and they will set up your account for you and help update your contact and communication preferences.

What if I can’t remember my login for the PowerSchool PowerHub?

If the “Having trouble signing in?” link doesn’t help you recover your login, please contact your school for assistance.

Can I log into SchoolMessenger?

NO.

MyPowerHub is the only place parents, guardians, and students need to go to get all their information.  If you need to update your contact information, call your child's school. See the SchoolMessenger section above for details on how to set your SchoolMessenger preferences inside of MyPowerHub.

I cannot find assessment/test scores in the Parent Portal. Where can I find them?

Click here for instructions on how to access your student's CMAS test scores in PowerSchool. 

There are differences in the Schoology and PowerSchool gradebooks. Why are they different and which one is most up to date?

Although teachers typically sync Schoology assignments and grades to PowerSchool, there are a number of reasons why they may have different grades/course percentages. 

  • First and most common scenario: teachers must manually sync grades from Schoology to the PowerTeacher Pro gradebook.  If teachers record grades in Schoology, but do not sync them to the gradebook, you may see discrepancies. 
  • Another possibility is that teachers may have updated grades in PowerTeacher Pro but not in Schoology.  Since grades are not passed from the student information system to Schoology, teachers will need to manually update grades in Schoology if they make changes in the PowerTeacher Pro gradebook.
  • Another scenario is that you may see what appear to be missing assignments in either Schoology or the gradebook.  These differences may reflect the way teachers are using the system: teachers may have assignments in Schoology that don’t appear in the gradebook, or vice versa.
  • And, yes, there are other scenarios, but the bottom line is that the PowerTeacher Pro gradebook is the “source of truth” for transcripts and report cards.  If you see discrepancies, please reach out to the appropriate teacher(s) to ensure you have the most accurate, up-to-date information for your student(s).

I cannot find the D11 Choice Application in the Parent Portal. Where can I find it?

Follow these steps to access the Choice Application:

  1. Go to the D11 Enrollment website and click Choice of the left side navigation.
  2. Click on the Choice Open Enrollment Application link .
  3. Sign in or create a new enrollment account. **** Note: This is different than your Parent Portal account. ****

What if I can't find the answer to my question here?

Click the “Contact Us” tab on the side of this page.

  • Use the Chat tab to quickly find answers.

  • Use the Email tab to submit questions about PowerSchool, SchoolMessenger, MyPowerHub, or Enrollment.

  • You can also use this FORM  to submit your questions

D11 Staff

Visit the D11 Staff Hub

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For information regarding PowerSchool's December 2024 security incident, visit the PowerSchool Cybersecurity Incident web page.

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