Tech Support for North Vikings
Need Help? Contact Our Tech Team!
For damaged or lost Chromebooks, visit the library and tech center in person during the school day.
Library Technology Educator
District Support Technician
Or submit a Tech Support Ticket by clicking here
(for account issues, etc.)
How to Check for Updates on Your Chromebook
Most updates should load when you restart your Chromebook, but once in a while, you may need to check for updates. Here's how:
- Click on the settings tray in the bottom-right corner of the screen.
- Enter the settings using the gear icon.
- Click on About Chrome OS on the bottom of the left column.
- Select the Check for updates option.
- Once the update finishes downloading, click Restart.
Internet Application 2020-2021
Click here to apply for one year of free internet service (Aug. 1, 2020 – July 31, 2021).
Any household that has a student in District 11 and does not have the internet at their address is eligible to apply.
We are still accepting applications. Households will be notified by email if their household was chosen. Please continue to apply if you do not have internet access in your home.
Please send any questions to Stacy.Brisben@d11.org.
Additional Technology Internet Resource
District 11 is excited to announce an opportunity for over 1,600 families to use a hotspot with free internet service through T-Mobile. T-Mobile’s Project 10Million provided District 11 FREE mobile hotspots with 100GB of data per year for up to five years. Each hotspot includes a content filter that is compliant with the Child Internet Protection Act.
Parents must opt into this opportunity by contacting their school's tech team. Student and family information will be kept confidential.
District 11 plans to begin checkout of these devices in the coming weeks with priority given to households with the greatest need.