IT OPERATIONS & INFRASTURE
- Operational, reliable and highly available network connectivity.
- A safe and secure online learning environment and exceptional support for our customers.
Network Communication Services provides support for all district-provided office phones, voice mail system, video conferencing, outcalling system and cellular services.
Network Communication Services
Network Communication Services Intranet Site (Internal Users Only)
TECHNICAL AND SUPPORT SERVICES
Technical and Support Services maintains the D11 Support Center (719-520-2211) and is available to assist on school days from 7:00 am to 5:00 pm. We provide an excellent customer service experience in support of a technology rich educational environment.
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Technical and Support Services provides hardware and software support for over 100,000 pieces of technology equipment including:
- ~ 15,000 Windows PC desktops and laptops
- ~ 13,000 Chromebooks
- ~ 10,000 iPads
- Classroom Audio/Visual equipment: interactive smart panels, projectors, sound reinforcement, document cameras, and video playback devices
- Audio/Visual systems in Gyms, Auditoriums, and Cafeterias
- Printers, scanners, and laminators
- Classroom intercom and paging systems
Technical and Support Services manage the following district wide applications:
- HappyFox Helpdesk
- Printer Logic
- Microsoft System Center Configuration Manager
- Microsoft Intune
- JAMF Pro
- Google Workspace for Education
- Other remote access and support tools