Colorado Springs School District 11

Inspire Every Mind

  • FUNCTION: Provide the best possible technology & services to enable students to achieve their highest potential.


    VISION: Seamless technology and services that are available every time, without fail.

    GOALS:

    1.  Technology Availability: Provide reliable information technology systems, connections, data and support to enable the learning process.

    Objectives:

    a. Deliver successful positive results through the use of diligent project management and portfolio
    management techniques and a rigorous IT governance approach that engages all stakeholders Provide
    secure, reliable access to technology.
    b. Constantly improve what we do, how we do it and the results we achieve
    c. Constantly monitor the use and integration of technology to optimize the results we can achieve with the
    IT resources we are entrusted with.
    d. Systematically upgrade or retire legacy systems and equipment when their operation is no longer
    providing appropriate value.
    e. Apply enterprise architecture techniques to optimize the use of D‐11 technology assets.
    f. Provide secure, reliable connectivity for all approved devices to District networks.
    g. Provide reporting services that comply with all State and Federal reporting requirements.
    h. Work with the IT advisory board for long‐term infrastructure planning, strategic alignment and effective
    execution of our mission.
    i. Maintain and continually enhance all enterprise applications, networks, systems and processes related to
    the technology and services we provide.

    2.  Service to People: Support students, teachers, parents, district leadership and all other D‐11 stakeholders as they leverage technology in the K‐12 learning process.

    Objectives:

    a. Support district compliance with accountability and accreditation requirements through the use of formal
    testing and reporting tools, processes and methods.
    b. Deliver positive project results through the use of diligent project management and portfolio
    management techniques and a rigorous IT governance approach that engages all stakeholders.
    c. Provide secure, reliable access to technology and data.
    d. Drive the innovative application of technology to improve the direct learning process for students and
    teachers and improve processes which indirectly support learning.
    e. Communicate with all stakeholders and gather feedback to improve our communication effectiveness.
    f. Constantly improve what we do, how we do it and the results we achieve through our efforts.
    g. Provide direct assistance to users of District technology, data, software, networks and other IT assets.
    h. Provide a challenging and satisfying work environment for employees.
    i. Measure and constantly improve levels of customer service.
    j. Be the District’s trusted source for technical expertise and practical assistance with the use of technology.
    k. Provide reporting services and data analysis that comply with all State and Federal reporting
    requirements

    3.  Relentless Innovation: Drive the consideration and implementation of innovative technologies and services that enable leaders and contribute to the work of those who support the learning process.

    Objectives:
     
    a. Provide secure, reliable access to technology and data.
    b. Drive the innovative application of technology to improve the direct learning process for students and
    teachers
    c. Constantly improve what we do, how we do it and the results we achieve through our efforts
    d. Constantly monitor the use and integration of technology to optimize the results we can achieve with the
    IT resources we are entrusted with.
    e. Systematically upgrade or retire legacy systems and equipment when their operation is no longer
    providing appropriate value.
    f. Provide a challenging and satisfying work environment for employees.
    g. Be the District’s trusted source for technical expertise and practical assistance with the use of technology.
    h. Focus on professional training and development to maintain a highly qualified staff

    4.  Accountable Stewardship: Provide accountable stewardship of the resources and talent entrusted to our division.

    Objectives:

    a. Enable district compliance with accountability and accreditation requirements through the use of formal
    testing and reporting tools, processes and methods.
    b. Deliver positive project results through the use of diligent project management and portfolio techniques
    and a rigorous IT governance approach that engages all stakeholders.
    c. Provide secure, reliable access to technology.
    d. Drive the innovative application of technology to improve the direct learning process for students and
    teachers and improve processes which indirectly support learning.
    e. Communicate with all stakeholders and gather feedback to improve our communication effectiveness.
    f. Constantly improve what we do, how we do it and the results we achieve through our efforts.
    g. Constantly monitor the use and integration of technology to optimize the results we can achieve with the IT resources we are entrusted with.
    h. Be the District’s trusted source for technical expertise and practical assistance with the use of technology.

    5.  Safety and Security: Provide a safe physical environment for learners, teachers and others who support the learning process.

    Objectives:

    a. Communicate with all stakeholders and gather feedback to improve our communication effectiveness.
    b. Constantly improve what we do, how we do it and the results we achieve through our efforts.
    c. Effectively implement, manage and safeguard the District’s data, equipment, software and systems.
    d. Provide vigilant patrol services to ensure the safety and security of our students, staff and facilities.
    e. Provide a safe cyber learning environment.
    f. Ensure access is limited to authorized learners, leaders and staff for all D11 facilities.

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