Colorado Springs School District 11
Continuous Quality Improvement

Welcome

District 11 is committed to Continuous Quality Improvement. In education, students became the focus, classroom effectiveness the concern, and assessment the means by which educators gain feedback about what works and what needs to be improved. Under continuous quality, we seek to improve the quality of the resources we uses, what we do, and how we deliver needed services. The ultimate goal is to enhance classroom effectiveness in order to improve student learning (Chaffee and Sherr, 1992; Deming, 1982).

District 11 strives to meet or exceed customers' expectations while maintaining fiscal responsibility. Continuous Quality Improvement is a systematic, organization-wide approach for continually improving all processes that deliver and support increased student achievement. This framework is a strategy to meet today's challenges and be prepared for those we will face in the future.  All staff new to District 11 must attend CQI training.

~ Patricia Pierce
Continuous Quality Improvement   
piercpm@d11.org


  

  

 

 

 

News

The principles of CQI rest on an underlying philosophy of quality, which leads an organization to systematically analyze its systems for variance, make decisions based on fact, consciously define the organization's internal and external customers and actively seek input from both. It drives out fear by encouraging organization members to risk making mistakes in order to learn more about the system. It removes organizational barriers by establishing clear and open lines of communication. It educates and retrains employees, and it thrives on teamwork and interrelationships. In other words, CQI creates a structure conducive to never-ending, incremental improvement by building cooperative labor-management relations (Seymour, 1992; Cornesky, 1990).

What We Believe

Mission: The Mission of the Continuous Quality Department is to facilitate the deployment of a systems based continuous improvement approach district-wide through training, coaching, consulting and systems assessments.

What is Continuous Quality Improvement?
CQI is an approach to quality improvement that emphasizes the organization and systems: it focuses on "process" rather than the individual; it recognizes both internal and external "customers;" it promotes the need for objective data to analyze and improve processes.

The focus is on a team approach, based on data, that drives improvement.  The heart and soul of improvement is the PDSA (Plan-Do-Study-Act) process:

  • Plan: Validate the need for improvement based on at least three data sources. Based on data findings, write a SMART  goal (Specific-Measurable-Aligned-Results focused-Time-framed). 
  • Do: Specific actions to attain your plan.
  • Study: Analyze results of data and evaluate reasons for variation.
  • Act: Act on what is learned and determine next steps. If the plan is successful, work to make it part of standard operating procedure. If it is not successful, analyze sources of failure, design new solutions and repeat the PDSA cycle.

Guiding Principles
Remember: If you keep doing the same thing, you will continue to get the same results.  The only thing that will change your results is your actions. 

Training

New Teacher Training:

Day 1-September 25 8:30-4:00 at Tesla
Day 2 November 12 Sept. 18 8:30-4:00 at Tesla

CQI for ESP Training:

October 30 8:00-12:00 at Tesla
October 30 1:00-5:00 at Tesla

 

PDSA


 

BLT/Goal Teams/PLC





 

Tools

Performance and Data Analysis Tools

Performance Evaluation

Certified Teacher Performance Evaluation

Educational Support Professional (ESP) Evaluation

Program Specialists Evaluation

Links


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